Terms of Service
These Terms of Service govern your use of the Lyveli website and all purchases made through shoplyveli.com.
By accessing our website or placing an order, you agree to be bound by these Terms.
1. Company Information
This website is operated by JDB LLC.
Throughout the site, the terms “Lyveli”, “we”, “us”, and “our” refer to JDB LLC and shoplyveli.com.
By using this website, you agree to comply with these Terms of Service and all applicable laws and regulations.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
You agree not to use our products or services for any unlawful or unauthorized purpose.
3. Orders & Acceptance
All orders placed through our website are subject to acceptance and availability.
After placing an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order.
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases involving suspected fraud, pricing errors, inventory issues, or payment verification problems.
4. Pricing & Currency
Prices displayed on our website may appear in U.S. Dollars (USD) or your local currency depending on your location and device settings.
Shipping costs, taxes, and applicable fees are displayed during checkout before payment confirmation.
We reserve the right to modify pricing at any time without prior notice.
5. Shipping & Delivery
Orders are processed within approximately 24 to 48 business hours and shipped from our USA warehouse.
Delivery estimates are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by carriers, customs processing, severe weather, holidays, high order volume, or events outside our control.
6. Returns & Refund Eligibility
Customers may request a return within 30 days of delivery, subject to our Return & Refund Policy.
Products must be returned in their original packaging and condition. Products with opened safety seals, damaged packaging, empty bottles, or signs of excessive use may not qualify for a refund.
Return requests are reviewed individually and remain subject to approval by our support team.
7. Trial & Product Use
Because wellness products may require consistent use, customers are encouraged to use the product for at least 15 days before requesting a return related to dissatisfaction or perceived lack of results.
To avoid delays or possible refusal due to excessive usage periods, customers are encouraged to contact support within 20 days if they intend to request assistance or begin a return process.
8. Subscription Terms
Certain products may be offered as recurring subscriptions.
By purchasing a subscription product, you authorize recurring charges according to the selected delivery frequency until the subscription is canceled.
Subscription orders are processed automatically once payment is successfully approved.
Subscriptions may be canceled at any time after 32 days through your customer account or by contacting support.
9. Product Information
We make every effort to ensure that product descriptions, images, ingredients, and information displayed on our website are accurate.
However, we do not guarantee that all content is complete, current, or error-free at all times.
Product images are provided for illustrative purposes only and actual packaging or appearance may vary slightly.
10. Wellness Disclaimer
Content provided on this website is intended for informational and educational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.
Customers should consult a qualified healthcare professional regarding any medical concerns or before introducing new supplements into their routine.
11. Limitation of Liability
To the maximum extent permitted by law, JDB LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our total liability shall never exceed the amount paid for the product giving rise to the claim.
12. Intellectual Property
All content on this website, including logos, branding, graphics, text, images, product names, and designs, is the property of JDB LLC and may not be copied, reproduced, or used without written permission.
13. Prohibited Uses
You may not use this website:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To distribute harmful code or malicious software
- To interfere with the security or operation of the website
14. Governing Law
These Terms of Service shall be governed exclusively by the laws of the United States and the State of New Mexico, without regard to conflict of law principles.
Any dispute arising from these Terms or the use of this website shall be subject to the jurisdiction of the appropriate courts located in New Mexico.
15. Changes to These Terms
We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.
Changes become effective immediately upon publication on this page.
16. Contact Information
For questions regarding these Terms of Service, please contact:
JDB LLC
8206 Louisiana Blvd NE, STE A #7125
Albuquerque, NM 87113
United States
shoplyveli.com
