When you place an order or attempt to place an order on our website, we may collect certain personal information, including:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information processed securely through Shopify Payments, Stripe, PayPal, or other providers

This information is necessary to process payments, fulfill orders, provide customer support, and deliver products.

We use your information to:

• Process and ship your orders
• Provide order confirmations and tracking updates
• Communicate with you regarding your purchase
• Prevent fraud and unauthorized transactions
• Improve our website, products, and customer experience
• Send promotional communications when consent has been provided

If you subscribe to our newsletter or opt into SMS/email marketing, you may receive updates, promotional offers, product launches, and educational content from Lyveli.

You may unsubscribe at any time using the unsubscribe link included in our communications or by contacting us directly.

We use cookies and similar technologies to improve website functionality, analyze performance, personalize your experience, and measure advertising effectiveness.

Technologies and platforms we may use include:

• Google Analytics
• Meta Pixel (Facebook/Instagram)
• Klaviyo
• Shopify analytics tools

These services may collect certain anonymous browsing or device-related information.

Lyveli does not sell your personal information.

We may share limited information with trusted third-party providers strictly for business operations, including:

• Shopify — ecommerce infrastructure
• Stripe / Shopify Payments / PayPal — payment processing
• Klaviyo — email and SMS communications
• Shipping carriers and logistics partners

These providers are contractually required to handle your information securely and confidentially.

We retain order and customer information for operational, accounting, fraud prevention, legal, and customer service purposes unless deletion is requested and legally permitted.

You may request access, correction, or deletion of your personal information by contacting us.

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of eligible personal data
• Restriction or objection to certain processing activities
• Data portability where applicable

To exercise your rights, please contact us at contact@lyveli.com.

We implement commercially reasonable security measures designed to protect your personal information against unauthorized access, misuse, disclosure, or loss.

Payment information is processed securely through trusted third-party payment providers and is not stored directly on our servers.

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

By using our website, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be posted on this page.

Email: contact@lyveli.com